Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information.
Last updated: May 28, 2025
🔒 Our Commitment to Privacy
At Palm & Beach Co., we're committed to protecting your privacy and being transparent about how we handle your personal information. We only collect what we need to provide you with the best possible service and shopping experience.
📋 Information We Collect
Information You Provide
- Account Information: Name, email address, password when you create an account
- Order Information: Billing and shipping addresses, phone number, payment information
- Communication: Messages you send us through contact forms or customer service
- Newsletter: Email address when you subscribe to our newsletter
Information Automatically Collected
- Website Usage: Pages visited, time spent, clicks, and browsing patterns
- Device Information: IP address, browser type, device type, operating system
- Cookies: Small data files that help improve your browsing experience
- Analytics: Anonymous usage statistics to improve our website
🎯 How We Use Your Information
🛍️ Order Processing
- Process and fulfill your orders
- Send order confirmations and updates
- Handle payments securely
- Provide customer support
📧 Communication
- Send newsletters (with your consent)
- Respond to your inquiries
- Notify about promotions or new products
- Send important account updates
🔧 Website Improvement
- Analyze website usage and performance
- Improve user experience
- Prevent fraud and security issues
- Optimize our product offerings
⚖️ Legal Compliance
- Comply with legal obligations
- Resolve disputes
- Enforce our terms and policies
- Protect our rights and safety
🤝 How We Share Information
🚫 We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We share information with trusted partners who help us operate our business (payment processors, shipping companies, email services). They can only use your information to provide services to us.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure safety.
Business Transfers
If our business is acquired or merged, your information may be transferred as part of that transaction.
🔐 Data Security
We take the security of your personal information seriously and use industry-standard measures to protect it:
- Encryption: All sensitive data is encrypted during transmission and storage
- Secure Payment Processing: We use PCI-compliant payment processors
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Security Updates: We keep our systems updated with the latest security patches
- Monitoring: Continuous monitoring for security threats and vulnerabilities
👤 Your Rights
Data Access & Control
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Download your data
Communication Preferences
- Opt out of marketing emails
- Update notification preferences
- Unsubscribe from newsletters
- Choose cookie preferences
To exercise any of these rights, please contact us at privacy@palmandbeach.co. We'll respond to your request within 30 days.
🍪 Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience:
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand how you use our site
Marketing Cookies
Used to show relevant ads (with your consent)
You can manage your cookie preferences through your browser settings or our cookie consent banner.
👶 Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
🌍 International Users
If you're accessing our website from outside the United States, please note:
- Your information may be transferred to and processed in the United States
- We comply with applicable international privacy laws
- EU users have additional rights under GDPR
- Data transfers are protected by appropriate safeguards
📝 Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:
- We'll update the "Last updated" date at the top of this page
- We'll notify you via email if you have an account with us
- We'll post a notice on our website
- Continued use of our services constitutes acceptance of the updated policy
📞 Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us:
Email: privacy@palmandbeach.co
General inquiries: support@palmandbeach.co
Response time: Within 30 days for privacy-related requests